While those are all good questions, and they will probably be answered if this comes to trial, the fact remains that this was not Dr. Dao's problem and these questions do not change what happened. In this instance, the customer had every right to be in the seat that he had paid for. United had no right to remove him after they had boarded him. Dr. Dao is not in the least bit responsible for what happened here. He is the victim. The more United tries to blame the victim--the deeper the hole that they are digging for themselves. There are three videos that I have seen on this. One of the videos is from the seat behind Dr. Dao where the "police" are asking him to leave and he is calmly telling them he is not going anywhere and if they have to drag him to jail then he is willing to go. He explains that he has flown in from Los Angeles, he is tired, he is a Doctor, and he needs to get home to see his patients in the morning. The guy is a doctor. The guy is educated. The guy has a lawyer. He pretty much knows what these "police" can and can not do legally. He is obviously much smarter than any of the "policeman" or the United employees that had him ripped out of his paid for seat. Any first year law student can see where this case is going. United 100% ran the show and United owns 100% of the results of that show. So far United has blamed Republic for operating the aircraft, the other passengers for not volunteering to give up their seats, the police for removing the passenger violently and the paying passenger for not just getting up and leaving when the United Natzi's demanded he do so. In addition United has blamed other airlines for doing the same thing. Pretty soon I expect Trump and Obama will be blamed as well. No amount of PR spin is going to make this right.