I don't know what happened, but one of the possible scenarios that i've heard that makes some sense is that the passengers wanted to move to an exit row, which would not be doable since he was disabled, that message was or was not transmitted correctly, i guess the situation got heated because passengers not related to the situation got involved and the FA got cornered.Didn't have time to read all the article...But WTF does a FA lose his/her poop over a pax switching seats voluntarily? This is the first time I have heard of an FA losing it over a seat switch. This happened when a FC pax gave his seat to a military person in Class A's.
Because they had not informed anyone prior to showing up, the did not reserve the seats with special assistance and they were late due to security screening delay. Due to this they were the last passengers to board and got the leftover seats. Even at the gate when boarding they should have asked for help, but they waited to do so until they were onboard.Why were the seats split to begin with? I've been seeing this more and more. Mom in 12A 3 year old 22B...WTF