Passenger Causing A Ruckus

mtsu_av8er · October 13th, 2007, 17:29

So, the FA calls you just after the doors close and tells you that there's a passenger in the cabin that is screaming loud enough for the whole plane to hear. He's demanding a snack, and declaring that he doesn't want to sit down. Not only that, but he seems to be taking pleasure from the fact that he's kicking the seatback in front of him - hard.

The person traveling with him can't seem to control him, and everybody on the 2 hour flight is going crazy.

What would you do?

staplegun · October 13th, 2007, 17:40

Quote:

Originally Posted by mtsu_av8er

So, the FA calls you just after the doors close and tells you that there's a passenger in the cabin that is screaming loud enough for the whole plane to hear. He's demanding a snack, and declaring that he doesn't want to sit down. Not only that, but he seems to be taking pleasure from the fact that he's kicking the seatback in front of him - hard.

The person traveling with him can't seem to control him, and everybody on the 2 hour flight is going crazy.

What would you do?

LOL, nice try, Lloyd...

Tell his mommy to quiet him down and get him seated or in her lap or they'll both be off the plane!

Kevin

Captain_Bob · October 13th, 2007, 17:49

Quote:

It's called Baby Benadryl!

LOL!

Pretty sneaky way of approaching this issue Lloyd... but...

I agree with Staplegun... try to get the child to calm down before pushing back. If not... then look into the next flight for them. 2 people inconvenienced vs. 50-150.

Bob

mtsu_av8er · October 13th, 2007, 17:53

Sorry, guys . . . that was just a long-@55 flight. Halfway through the taxi I was thinking to myself, "I can open the emergency exit, get arrested and then take a nap"!!

Captain_Bob · October 13th, 2007, 17:58

I keep about 10 packs of them in my carry-on. I'd suggest you do the same.

I've gotten many praises and thank you's from my seat row mates when I've offered them up in a similar situation to yours...

Crew room or Ops should have TONS of them... grab & go... in sweet, blissful, silence...

Bob

darrenf · October 13th, 2007, 18:06

Do they make Baby Valium®?

t82 · October 13th, 2007, 20:45

Why not give him a snack and tell him he can have another one after take off if he sits down?

coppick · October 13th, 2007, 23:08

Sounds like a diabetic with low sugar. give him an orange juice and he'll settle right down. really quick.

EDIT: Wait, is this an adult or a kid?

mtsu_av8er · October 14th, 2007, 08:51

Quote:

Originally Posted by coppick

EDIT: Wait, is this an adult or a kid?

Should it matter?

NW004 · December 9th, 2007, 02:36

Quote:

Originally Posted by mtsu_av8er

Should it matter?

Well, A 30 year old can control his actions! A 3 year old, well its a whole different story, because they dont realize what they are doing.

I have a 2 year old nephew, and its a nightmare to take him mke-lax, an almost 4 hour flight where a small child thats used to running about all day long has to sit on a small cramped seat. Its a hard issue. My trick now is to keep him up all night long the day before, and wake him up very early, on top of that, get him as tired as possible on the way to the airport. Once his on the plane!

zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz zzzzzzzz all the way to LAX!

cfii2007 · December 17th, 2007, 20:17

Call Chuck Norris.

Pistolpak1 · February 25th, 2008, 19:25

Quote:

Originally Posted by cfii2007

Call Chuck Norris.

good answer. its what I would do.

But seriously what do you do with a real situation like this that offender is like 30 or 40 and he is disrupting the safety of flight. what are the real options? at what point can you get rid of him? Can you declare an emergency and have him removed. I saw a dude removed by force at a airport once out of a challenger 601 or 604. The crew just pulled off to the ramp booted his ass and was cleared for takeoff again with out missing a beat

Chief Captain · February 25th, 2008, 20:41

Easy. He controls his behavior, or the plane doesn't move another inch. Pax are required to be seated for taxi right?

Cessnaflyer · February 25th, 2008, 20:48

Quote:

Originally Posted by Chief Captain

Easy. He controls his behavior, or the plane doesn't move another inch. Pax are required to be seated for taxi right?

What happens if it is in the air? If the airplane doesn't move I would think it would stall

Pacheco · February 25th, 2008, 21:42

hmm tbh i dont see why its that hard for a little kid to control himself. My parents still say i was good on planes even only a couple months after i was born.

BajtheJino · February 25th, 2008, 21:51

If it's an adult you threaten them with whatever legal recourse you have. If it's a child you poke them really hard in the soft spot at the base of the throat while telling them what you're going to do to them and if that doesn't work you smack them and if they start to cry SMACK THEM AGAIN!!!!!
Shudder...I hate children...Shudder.

Chief Captain · February 25th, 2008, 22:12

Quote:

Originally Posted by Cessnaflyer

What happens if it is in the air? If the airplane doesn't move I would think it would stall

The original post said just after the doors close. I assumed he meant on the ground, and not in the air. But you know what they say about assumptions and presumptions...

BeechBoy · February 29th, 2008, 18:19

I believe an ounce of prevention is worth a pound of cure. To this end my policy is that all children must be bound, gagged, and placed in the overhead compartment prior to aircraft movement. I thought that's what everyone did.

viper548 · March 1st, 2008, 21:55

Raising the cabin altitude tends to put people to sleep

Number1atNumber2 · March 2nd, 2008, 06:32

Turn the seatbelt sign off, push the nose over.....firmly

H46Bubba · March 5th, 2008, 20:20

If Lloyd's posting it, it has to be a kid!

PT6drvr · March 10th, 2008, 14:03

Quote:

Originally Posted by BeechBoy

I believe an ounce of prevention is worth a pound of cure. To this end my policy is that all children must be bound, gagged, and placed in the overhead compartment prior to aircraft movement. I thought that's what everyone did.

Mmh, I like that idea except it only works if you have an overhead compartment in your aircraft, unfortunately it's not applicable in the mighty Beech. Ok, open the back cargo compartment area and toss them there then. The idea is still grand!

Otherwise..., seriously now, what is your company procedure for a level two threat if that's the case of an adult being a pain on someone's backseat?

Time to take a stand, kick those unruly passengers out and keep the rest of the other paying customers and crewmembers happy and safe from possible physical harm from nutcases.

Sounds like that passenger disregarded the instructions from the flight attendant. Check out my favorite reg in the FAR's 91.11 and 121.580. When in doubt, cover your assets!