Angst with Inflight Movies

[Doug Taylor]

You have a passenger that wants to talk to you in the jetway after a flight.

You enter the jetway with the passenger and he begins a 10 minute tirade about how DARE you show "The Island" because if his kids were on the aircraft, he'd have demanded that they land the aircraft immediately and let them off.

I'm not familiar with the movie, but scenes of rape, incest, a holocaust scene, murder, violence, sex, etc.

Besides saying, "Well, ask the gate agent for a telephone number of which to call and voice your concerts about the in-flight entertainment selection", anything else?

[JEP]

can't you just turn it off.

[Doug Taylor]

From what I heard, the person that was listening to the complaint wondered why if the airline-edited version of the movie "The Island" was so horrendous, how come the passenger continued to watch and take notes?

Personally, I hate soap operas. So when Kristie watches them I simply tune them out or browse JC.

[slowandlow]

Originally Posted by JEP

can't you just turn it off.

Or take a nap, read your newspaper, skyway magazine, study become familiar with and memorize the emergency o2 mask procedures, make a phone call on the cool seat back phones, play hearts on your laptop, talk to your neighbor, take another nap...I hate complainers

[Maximillian_Jenius]

Originally Posted by Doug Taylor

Personally, I hate soap operas. So when Kristie watches them I simply tune them out or browse JC.

But not when Passions is on right???



-Matthew

[Doug Taylor]

I just can't get into the whole soaps thing. All I remember from the era which I would try to pay attention was the whole General Hospital "Miss Chicka-pee!" era. Or it might have been some other soap, I dunno. At least it was time spent with the wifey!

[EDUC8-or]

Originally Posted by Doug Taylor

You have a passenger that wants to talk to you in the jetway after a flight.

You enter the jetway with the passenger and he begins a 10 minute tirade about how DARE you show "The Island" because if his kids were on the aircraft, he'd have demanded that they land the aircraft immediately and let them off.

I'm not familiar with the movie, but scenes of rape, incest, a holocaust scene, murder, violence, sex, etc.

Besides saying, "Well, ask the gate agent for a telephone number of which to call and voice your concerts about the in-flight entertainment selection", anything else?

I'd say, "Darn, that sounds like a good movie. Too bad I missed it! I'm headed to Blockbuster when this trip is over, what's the name of the flick again?"

[Doug Taylor]

"The Island".

My friend thought that it was a pretty old movie because he had images of that cheesy film that Leonardo Capprico (sp?!) in that film he made after "Man in the Iron Mask" which bit royally.

[Philip]

Originally Posted by Doug Taylor

"The Island".

My friend thought that it was a pretty old movie because he had images of that cheesy film that Leonardo Capprico (sp?!) in that film he made after "Man in the Iron Mask" which bit royally.

No way dude, scarlet johansen. OMG.

your friend is thinking of "the beach"

[FlyChicaga]

Get an inflight magazine, show him the number for customer service complaints, and tell him that would be the proper channel for handling his problems with the inflight entertainment. It's an SEP: "Someone Else's Problem." I don't get too worked up about SEPs, and I can't do anything about the movie the flight attendants were required to show by the company marketing or whoever, and I sure can't go back in time and fix his issue.

Customers will ***** about anything and everything hoping to pull a free ticket from the airline. They pay $59 for a roundtrip from Chicago to DC, then ***** about the inflight movie which their ticket didn't even cover, just to try and pull a free ticket? Nah, don't think so buddy.

[MQAAord]

Having been the one actually working the inflight VCR that plays the inflight movies, I can tell you I have NEVER seen a movie played onboard that was nearly as bad as this pax is making it out to seem.

Tell 'em to call/fax/write/email the airline customer service contact listed in the I.F. magazine or find a link on delta.com.

Whiney people piss me off.

[Doug Taylor]

Oh hell, try this one on for size.

Flew into Boise last night, they turned the airport around so we were landing on 10R with a straight-in approach about 45 miles out.

We're #1 for the airport, I kept the speed up and was able to arrive at the "1000 above/configured/on-speed/on-VASI/on-RWY centerline" window.

We arrived at the gate 15 minutes early as a result. Everybody wins, the short layover is just a bit longer, passengers are back home to their families early and we saved fuel.

Standing in the doorway, a passenger asks, "Can I talk to you?"

"Sure."

"That was amazingly rude that you knew you were going to be that early and didn't say anything. Now I've got to wait for a ride in the cold. I could have called my wife back in (departure airport) and let her know."

ERAU never said this job was going to be this glamorous!

[Texguy]

People suck

[Doug Taylor]

I've noticed as the fares go down, the amount of people that are willing to get into your face goes up.

[JEP]

Originally Posted by Doug Taylor

Oh hell, try this one on for size.

.........
Standing in the doorway, a passenger asks, "Can I talk to you?"

"Sure."

"That was amazingly rude that you knew you were going to be that early and didn't say anything. Now I've got to wait for a ride in the cold. I could have called my wife back in (departure airport) and let her know."
.........

Are you sh**ing me! How do you respond to something like that?

[Texguy]

Never mind that Doug got him there safely after traveling hundreds of miles an hour, miles above the earth.

[Bigey]

Originally Posted by Texguy

Never mind that Doug got him there safely after traveling hundreds of miles an hour, miles above the earth.

Big "word" there.

People always have to find something negative out of something positive, NO MATTER WHAT THE SCENARIO IS.

Walking off a united flight, and one of the passengers onboard walks to the captain when exiting saying "That landing was worse than hell..im surprised you're able to fly.." and walked off. I was laughing cuz the look on the captain and fo's face was like a "Okay buddy...now shut the ##### up."

[Doug Taylor]

Originally Posted by Texguy

Never mind that Doug got him there safely after traveling hundreds of miles an hour, miles above the earth.

Oh man, that type of acknowledgement is long, long gone, my friend!

We've got so long with a major fatal airliner accident, passengers take for granted what they're actually doing when they step on an airplane.

[Guidetothesky]

Welcome to the holiday season! Can I have another bag of pretzels?

[Theotokos]

I would say, "I am sorry sir. I did not choose to play that movie. You can write the airline." If I had their address I'd give it to them. There you go happy pax, and hopefully he shuts up and goes to write his letter.

[Mr_Creepy]

I think I'd have gone all sarcastic on the guy.

Something like "Oh right excuse me sir, what was I thinking! Imagine me trying to FLY THE PLANE rather than be concerned with the inflight entertainment. You're right I SHOULD RETIRE RIGHT NOW! Sorry guys cant fly anymore - I HAVE TO TURN IN MY BADGE!"

[joel_MQY]

"...and just think sir - I get paid $350,000 a year and only work three days a month to pick out these movies. There are two things wrong with what I just said. I will let you think on that."

[AlexF]

Originally Posted by joel_MQY

"...and just think sir - I get paid $350,000 a year and only work three days a month to pick out these movies. There are two things wrong with what I just said. I will let you think on that."

I found 3 things?

O well, people suck and bored easily. Some just love to other, while others want a free ticket. Just smile and shoot off some prefabricated PR thing like "I'm sorry sir that the movie was not up to your standards, unfortunately, the flight crew is not in charge of the media selection. I welcome you to take this magazine with you and send your valued concerns to the address listed on the back, I assure you that these will be forwarded to the appropriate department."

Chances are he'll just f=*k you off, or get mad, but you did you job, it's time for the supervisor to work his/her PR magic.

[joel_MQY]

well, yeah, I guess it would be 3. Depends what you lump together.... anyways....

[SteveC]

Originally Posted by AlexF

O well, people suck and bored easily. Some just love to other, while others want a free ticket.

Anybody else have a hard time understanding these two "sentences"?

Chances are he'll just f=*k you off, or get mad, but you did you job...

That sentence I understand all too well (except for using "you" instead of "your", but that's another subject). In my opinion if you have to use symbols instead of letters, then don't. There's a filter for certain words on this website, and I presume it is there for a reason. If it were my website, I would consider it a slap in the face if someone circumvented a restriction that I had put in place, and did it on purpose.

Personally, I like that this place is PG-13, not R like some other websites.


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