Passenger Alky Hall Strikes Again!

[bushmaster]

You are the Captain of a SWA 737-300. While stopped on an active taxi way, number 2 to take off, you get a call from an FA stating that an intoxicated passenger is becoming verbally abusive, because he wants to utilize the lav. While talking to you (the captain), the FA tells Alky Hall he will have to remain seated until the plane is in the air. Stuborn Alky Hall then takes it upon himself to make his way into the lav.

What do you do?



P.S. Seen this happen about a year ago.

[jtrain609]

Taxi the plane back in, boot him off the plane.

[I_WANNA_BE_ATP]

[ QUOTE ]
Taxi the plane back in, boot him off the plane.

[/ QUOTE ]

Have local law enforcement waiting at the gate to arrest MR or Mrs Hall for interferring with the flight.

I had a similiar problem last time I flew home to Phila. Thunderstorms delayed our plane getting into Daytona Beach so we were late daparting. Another MR. Hall decided to spend his time drinking, BIG BIG surprise. I said to my girlfriend, there is trouble waiting. Sure enough, after we get seated, MR Hall decides he needs to goto the bathroom and also wants more beer. The FA, God Bless her for her patience, Told Mr. Hall no drinks will be served on the flight because of the thunderstorms in the area and on the way to Atlanta. Mr. Hall got very loud and verbally abusive with the flight crew, including the FO who came back to see what was going on. The Crew was going to allow Mr. Hall to use the bathroom but he decided in his infinate alochol induced wisdom to argue about not having beer on the flight. Finally the FO said "either goto the bathroom and sit down quietly or you will be asked to leave the plane." Mr. Hall told the FO he was a communist dictator among other choice words. Next thing I knew several police officers and Mr. Hall was escorted off the plane in cuffs.
In a discussion group for A&E tv about the show airline there is a huge debate about serving alcohol in airports. I personally feel it should be like a concert, 2 beer/drink MAX. buy your tickets at the door type of thing.

[Doug Taylor]

One thing I'd add in is that it's far less paperwork to boot a passenger off the airline before you take off rather than have an escalating situation in flight and having to land short!

[EatSleepFly]

[ QUOTE ]
You are the Captain of a SWA 737-300. While stopped on an active taxi way, number 2 to take off, you get a call from an FA stating that an intoxicated passenger is becoming verbally abusive, because he wants to utilize the lav. While talking to you (the captain), the FA tells Alky Hall he will have to remain seated until the plane is in the air. Stuborn Alky Hall then takes it upon himself to make his way into the lav.

What do you do?

[/ QUOTE ]

I'd move out of line if possible, ask ATC to summon the airport police, and let them come get him. I'm not going to make ALL of the pax late by taxiing around for 45 minutes because of the actions of ONE. The minute he did something to make the flight attendant concerned enough to call the cockpit right before takeoff, he violated federal law by interfering with a flight crew. Screw him, get him off the plane and be on your way.

[bushmaster]

When this happened last year, the captain made the call to depart. Alky Hall did return to his seat just prior to takeoff and he passed out.

[Swen]

If he were to pass out I'd sqeeze him into a service cart, yes a tight fit, then let him roll around the cabin and get some entertainment value out of him.

[jtrain609]

I like to Swen

[JC1188]

[ QUOTE ]
Told Mr. Hall no drinks will be served on the flight because of the thunderstorms in the area and on the way to Atlanta

[/ QUOTE ]

They didn't serve drinks due to thunderstorms?

[CaptChris]

[ QUOTE ]
Quote:
--------------------------------------------------------------------------------

Told Mr. Hall no drinks will be served on the flight because of the thunderstorms in the area and on the way to Atlanta


--------------------------------------------------------------------------------



They didn't serve drinks due to thunderstorms?

[/ QUOTE ]

"Ladies and gentlemen, we're sorry but due to the short duration of our flight/bad weather/etc. we're unable to serve drinks. Sit back, relax, and enjoy your flight."

That is airline talk for... We can't serve drinks---serving drinks might put us into Chapter 11.

[Screaming_Emu]

Let him stand up during takeoff, climb out at Vx

[Mr_Creepy]

[ QUOTE ]
[ QUOTE ]
Told Mr. Hall no drinks will be served on the flight because of the thunderstorms in the area and on the way to Atlanta

[/ QUOTE ]

They didn't serve drinks due to thunderstorms?

[/ QUOTE ]

The Delta Express FAs were well known for bugging the captain to make that announcement on short flights so they don't have to serve.

Some of the FAs in Orlando (when Delta Express was running) were the laziest, most useless people with LOUSY attitudes.

[Doug Taylor]

[ QUOTE ]


The Delta Express FAs were well known for bugging the captain to make that announcement on short flights so they don't have to serve.

Some of the FAs in Orlando (when Delta Express was running) were the laziest, most useless people with LOUSY attitudes.

[/ QUOTE ]

Ehh... Beg to differ.

Towards the last days of DLX maybe but there weren't many short flights.

I'm not sure that I know of anyone that would characterize a DLX crew as lazy and useless at all.

[Mr_Creepy]

This would have been from '96 to '00

I frequently commuted on DEX in and out of MCO. I don't think I got served more than 2 or 3 times. These were short flights, granted - I'm talking about MCO-TPA, MCO-PBI really short flights.

It seemed every time I was on the jumpseat I would feel the lead lean over me and say "captain PLEASE make the 'too rough to serve' announcement? PLEASE?"

I knew some great people that worked there, too. But it was pretty rare to see a drink or a snack on those flights.

[Doug Taylor]

MCO-TPA was blocked at like 0+19 and PBI I can't remember.

But it's absolutely impossible to serve 119 passengers in 20 minutes (lift off to touchdown not even accounting for time for the initial climb/high deck angle and the 'final cabin preparations').

Probably a window of about 8 or 10 minutes max that in-flight would have available to take drink orders and serve.

Sometimes, I've heard, is that FA's will ask the captain to make the turbulence announcement when a bunch of passengers are meandering around the cabin interfering with cabin service walking back and forth.

[MQAAord]

At Eagle we had flights that would block 30-40 minutes (ORD-MKE, ORD-SBN) and the 'rule' was that if the flying time (that's the actual flying time, not block time) was 30 minutes or less, we didn't have to serve. Serving 46 or 50 people by yourself in a 30 minute total time flight is IMPOSSIBLE. I'm good, but the best I could do was 35-40 minutes. Keep in mind that the cabin service is quite a process, from cart setup to getting all the way down the aisle, to cart stowage, galley clean-up and collecting all the cabin trash. Especially when the F/A has to do it alone!

[SteveC]

I often am on the NWA flight from DTW to GRR, which is also a short hop (104 NM). Rather than a full beveridge service for coach, they have pre-made trays with just water and orange juice containers. The F/A's make one dash down the aisle with the trays, another dash to pick up the empties, and then we're landing. Actually works pretty well.

[FlyChicaga]

Our F/As at Chicago Express would only do service on MDW-MKE and MDW-SBN flights if there were 10 people or less. Just not enough time.

[Mr_Creepy]

[ QUOTE ]
I often am on the NWA flight from DTW to GRR, which is also a short hop (104 NM). Rather than a full beveridge service for coach, they have pre-made trays with just water and orange juice containers. The F/A's make one dash down the aisle with the trays, another dash to pick up the empties, and then we're landing. Actually works pretty well.

[/ QUOTE ]

I would have liked that.

MCO-PBI was blocked at 55 minutes btw ...

[Screaming_Emu]

what's wrong with tellin the truth and saying "due to the short duration of your flight there wont be a drink service today, shut up and like it"

[Doug Taylor]

Feel free to write the airline if you'd like.

But 55 wheels up to wheels down from PBI to MCO? Geez, it's only 49 mins from wheels-up to wheels-down ATL to DAB.

You know what they always say, if there's something you really need on a particular flight, play it safe and bring it!

[Mr_Creepy]

55 minutes BLOCK TIME.

That's from Gate to Gate Dougie

The flight was scheduled to leave at 415 and arrive 510 lol

I suppose you could argue it's a short leg, but if three old biddies can't serve 110 people (never full anyway) how come one girl on a Comair CRJ can serve 50? with a snack?

[Doug Taylor]

Hey John:

Delta Air Lines (not airlines!)
attn: Inflight Service
PO Box 20706
Atlanta, GA 30320

Enjoy!

[adreamer]

[ QUOTE ]
what's wrong with tellin the truth and saying "due to the short duration of your flight there wont be a drink service today, shut up and like it"

[/ QUOTE ]

In my opinion, nothing wrong with that. However, for most passenger thoughts, there should be some service because money they have already paid. I used to fly at least once per month from JAX to AZO via DTW on NWA. From wheel up to wheel down is about 20 some minutes. I doubt any FA can serve about 70 people or so.

adreamer

[8LegDay]

We had a drunk pax who obeyed the seat belt sign and F/A's comments and remained seated but urinated on the floor in front of the seat..

The F/A did not discover that till the next, delayed for cleaning flight.

Watch out!