One of my biggest problems as a line guy is pilots that show up to an FBO without calling ahead or making a reservation. I mean would you show up to a friends house without calling them ahead to let them know your on your way?! One of the reasons it pisses me off is because the FBO I work at is pretty busy most of the time and now I got to jump through hoops to get you serviced and out of there. Alot of the times it would be a Beechjet wanting a top off, gpu and wanting to do a QT. Then they get mad when you tell them you have other planes to fuel who actually made reservations. I mean if you don't require services by all means show up, but if you know your going to need services and are flying a needy plane like a Beechjet that requires time consuming over the wing fueling and gpu then please call ahead it takes a minute! Like that we know their intentions and can advise them on whether or not we will be able to do a qt or not. That way we don't have pouting pilots at the lobby of the FBO. I got alot more, but I am not going to get into it. I am pretty sure I can write a book on FBO etiquette I think the hardest part of being a line guy is dealing with the aircrew to be honest other than that I love my job:rawk: Any other FBO line guys with similar problems?