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| | #1 |
| Senior Member Join Date: Jul 2002 Location: New York/ West Lafayette, IN
Posts: 393
| I have this speech class assignment where I have to ake a speech on how an airline pilot uses speaking in his/her everyday life. The professor said that I have to interview professional pilots. I have a few questions to ask, and I would greatly appreciate help from any pro pilots. Thanks a lot. 1. Could you describe how pilots use speaking, when interacting with the public (PA announcements, greeting passengers, etc) 2. Could you describe how pilots use speaking skills to interact with eachother (ex- CRM). Could you describe how pilots use speech skills to talk with ATC. Thanks Brian |
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| | #2 |
| Old Skool Join Date: Nov 2000 Location: Spokane, WA
Posts: 6,482
| The interesting thing about ATC is the most important thing is listening and not talking. Pilots who feel the need to give a "speech" on the ATC freq are considered amateurs. You need to say the minimum necessary to get done what needs to be done...and that's it. It's funny how you can listen selectively. Whenever you hear a "UPS" call on the freq you, listen up, but are able to tune the rest out....to a degree. The most important thing about CRM is not being afraid to speak up. After that...it's about communicating accurately and specifically. For example, the other day we were just taking off out of DFW with some thunderstorms in the terminal area. The Capt looks off to the right and says "how's it look over there". I look out the right window (thinking he's worried about other air traffic) and say "it looks fine". Then, a little pissed, he says "NO, I mean on the radar....how's it look over there". Now I know he's talking about weather and not traffic, so I adjust the tilt and it looks okay. I say "looks good". Then, he says sarcastically, "why don't you set the range out a ways so we can what it's like where we are going". Now I get it...he wants to see the radar farther down the road rather than close in. Perfect example of poor communication. Why didn't he say in the beginning, "why don't you set the radar on the 100 mile range and see how it looks for weather off to the right". You see, effective commuication is expressing youself so that others know what you mean or want with the minimum chance for misunderstanding. Don't know if that helps but that's all I could think of....hehe. |
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