login problems in the new forum software

Kristie · September 26th, 2005, 12:39

after hearing about the problems your having with the software, I think we've determined that the problem may be with the passwords.

If clearing the cookies doesn't work for you, it may be a password problem.

So we're going to get with technical support and have them help us figure out how to fix the problem.

IN THE MEANTIME: if you need/want to get into the site and haven't already, please try clearing the cookies on your machine first - if that doesn't work, then PM me (I'm here all day) or email to doug@jetcareers.com and tell us what password you want us to put in as your user password. Please use a different password than what you originally had... then...

Once you've entered the forum - please change your password back to whatever the original jetcareers password was.

Because if technical support is able to correct the issue, then the board will have your original password saved and not the new password.

we really do apologize about the problems.. things are always bound to come up, so if you see any other problems or what not, please let us know so we or technical support can fix them!

any questions?!

MQAAord · September 26th, 2005, 13:30

On the old board I had a 'username' that was different from my 'screenname' (MQAAord). Putting in the old username would not let me sign in, but using my screenname did.

Also, I went in and deleted the old jetcareers cookies and let the site set new ones. It's been fine from there out.

Kristie · September 26th, 2005, 13:36

yeah.. i'm pretty sure the problem is with the cookies as tech support said that it "can't" be a password problem...

so i'm putting up a cookie script and will have that up here soon for everyone to click on...

Mike Lewis · September 26th, 2005, 13:39

BTW, Kristie, I tried to PM you, but it says your mailbox is full!

JEP · September 26th, 2005, 13:51

Ditto to what Amber said. If your "original" sign-in name is different than your current name, you must sign in with teh current name. This was different than before, but that is how I got in as well.

Mariano · September 26th, 2005, 15:27

Quote:

Originally Posted by MQAAord

On the old board I had a 'username' that was different from my 'screenname' (MQAAord). Putting in the old username would not let me sign in, but using my screenname did.

Also, I went in and deleted the old jetcareers cookies and let the site set new ones. It's been fine from there out.

Thanks Amber, I did that ( log in with my screen name, which was diferent to my log in name, and the same password ) and worked just fine.

Sprint100 · September 26th, 2005, 15:44

Worked for me too. I used my old screenname and got in just fine!!!!!

Doug Taylor · September 26th, 2005, 16:46

And thanks a zillion for everyone's patience.

I tried dillegently to get everything done saturday evening so I could spent sunday error checking the install but customer "no service" at my dedicated hosting provider pushed everything back until sunday.

It mostly worked, but I got the 'double monday morning whammy' when I'm headed back to work and the traffic predictably skyrockets multiplying login issues.

An another special 'thank you' goes out to Kristie. While I was inflight commuting to SLC digging thru email, she was working her tail off at her office working on jetcareers stuff when she's supposed to be working on her own stuff.

Sorry about the 'generic look' that we had to revert to, but the other template that I purchased and modified to match the 'look-feel' of the site worked like crap.

Again, thanks for your patience, let us know if you're still having problems and welcome!

Kristie · September 26th, 2005, 17:23

actually, the other site look-feel is fine, it's just missing a "log out" button! so we'll get that fixed up and then put the other display back up.

Maximillian_Jenius · September 26th, 2005, 17:32

Quote:

Originally Posted by Kristie

actually, the other site look-feel is fine, it's just missing a "log out" button! so we'll get that fixed up and then put the other display back up.

So what your saying is that once the "log out" button issue is fixed. On the other site.
Jetcareers will be transforming before our eyes yet again?
Kool cause last night wasn't sure if this was JC or Flightinfo...: )

-Matthew

Kristie · September 26th, 2005, 18:04

Quote:

Originally Posted by Mike Lewis

BTW, Kristie, I tried to PM you, but it says your mailbox is full!

I fixed that Mike...

I adjusted the mailbox so that everyone will be able to have 200 PM's (TOTAL)...once you go over that total, you can no longer accept PM's...

however, note that you can now download your PM's!! it's a GREAT feature!!

Kristie · September 26th, 2005, 18:05

Quote:

Originally Posted by Maximillian_Jenius

So what your saying is that once the "log out" button issue is fixed. On the other site.
Jetcareers will be transforming before our eyes yet again?
Kool cause last night wasn't sure if this was JC or Flightinfo...: )

-Matthew

uh no... once the log out button is fixed on the old style of this new site, then we'll put up the style (and/or skin) that matches the top of the page...

we're not going back to the old UBB ways and it's only going to get better!!

Captain_Bob · September 26th, 2005, 20:15

Whoa... someones playing the the Avatars! I got stretched!

Bob

ASpilot2be · September 26th, 2005, 21:03

I have a question:
You know how is says 'member' or 'administrator'? Is it possible to change that in this new software?

Kristie · September 26th, 2005, 23:44

why? what would you want to change it to?

Doug Taylor · September 27th, 2005, 01:01

Quote:

Originally Posted by ASpilot2be

I have a question:
You know how is says 'member' or 'administrator'? Is it possible to change that in this new software?

Well, if you're not a member, chances are you're an 'admin' or a 'moderator'.

I could change it, but wouldn't tht be 'semantics'?

ASpilot2be · September 27th, 2005, 01:16

Well, I have seen on other forum software you can change it to say anything you want. For example: 'Resident Eskimo','Super Silly Person', 'Caution: Sarcasm', etc.

CAFFEINE · September 27th, 2005, 10:57

I tried changing my email address from my hotmail account to my new gmail account and it tells me my email address has been blocked. Are gmail email addys not allowed?

Mike Lewis · September 27th, 2005, 11:12

Quote:

Originally Posted by CAFFEINE

I tried changing my email address from my hotmail account to my new gmail account and it tells me my email address has been blocked. Are gmail email addys not allowed?

gmail, hotmail, yahoo, and any other free e-mail services. You'd be amazed at the number of Russian spammer who use these services to pollute forums with spam...

Doug Taylor · September 27th, 2005, 11:12

Because I need people to register with a non web-based email address.

Reasons? Security.

Why? Whenever someone wants to flame or spam the boards, they'll get a yahoo, gmail, etc type email address, get approved, login and flame the boards. We'll axe the account, but then they'll simply reacquire a *new* yahoo/gmail/hotmail account and be back online in two minutes.

People are less apt to screw with the boards if they know we have traceable information.

slowandlow · September 27th, 2005, 18:42

If we registered with a hotmail account originally do you need another one now or are we good to go?

Doug Taylor · September 27th, 2005, 19:37

If everything is all good, it's all good.

ready2fly · September 27th, 2005, 22:06

Thanks to Doug & Kristie and/or the internet gods.....I am BACK!!

DAMN I was JONESIN' for some JC chat! I could watch, but not participate.....and voyeurism only goes so far!
R2F<----glad to be back!

September 26th, 2005, 12:39	#1
Kristie Big Chief's Woman Join Date: Feb 2001 Location: Scottsdale, Arizona Posts: 18,089 Blog Entries: 3	login problems in the new forum software after hearing about the problems your having with the software, I think we've determined that the problem may be with the passwords. If clearing the cookies doesn't work for you, it may be a password problem. So we're going to get with technical support and have them help us figure out how to fix the problem. IN THE MEANTIME: if you need/want to get into the site and haven't already, please try clearing the cookies on your machine first - if that doesn't work, then PM me (I'm here all day) or email to doug@jetcareers.com and tell us what password you want us to put in as your user password. Please use a different password than what you originally had... then... Once you've entered the forum - please change your password back to whatever the original jetcareers password was. Because if technical support is able to correct the issue, then the board will have your original password saved and not the new password. we really do apologize about the problems.. things are always bound to come up, so if you see any other problems or what not, please let us know so we or technical support can fix them! any questions?! __________________ Wife of a Delta B767 ER F/O jetgirls.net Last edited by Kristie; September 26th, 2005 at 13:37.

September 26th, 2005, 13:30	#2
MQAAord Moderator Join Date: Jun 2003 Location: The Looney Bin Posts: 9,093	On the old board I had a 'username' that was different from my 'screenname' (MQAAord). Putting in the old username would not let me sign in, but using my screenname did. Also, I went in and deleted the old jetcareers cookies and let the site set new ones. It's been fine from there out. __________________ PPL SEL 100-ish hours TT Former American Airlines F/A (12 months) Former Simmons/Eagle F/A (6 years) Former Eagle ground school instructor (1 year) Former Eagle IOE instructor (3 years)

September 26th, 2005, 13:36	#3
Kristie Big Chief's Woman Join Date: Feb 2001 Location: Scottsdale, Arizona Posts: 18,089 Blog Entries: 3	yeah.. i'm pretty sure the problem is with the cookies as tech support said that it "can't" be a password problem... so i'm putting up a cookie script and will have that up here soon for everyone to click on... __________________ Wife of a Delta B767 ER F/O jetgirls.net Last edited by Kristie; September 26th, 2005 at 15:06.

September 26th, 2005, 13:39	#4
Mike Lewis Shadow Administrator Join Date: Jul 1998 Location: Between KFCM and KMSP Posts: 6,227	BTW, Kristie, I tried to PM you, but it says your mailbox is full! __________________ uggc://jjj.enagfvalbhecnagf.pbz HSNYEEXXFSUSMQFKVSLTUIMQDVGVPHCXAKS Mr. Pibb + Red Vines = Crazy Delicious Understanding is a three-edged sword.

September 26th, 2005, 13:51	#5
JEP Moderator Join Date: Jun 2003 Location: Eden Prairie, MN (KFCM) (KMSP) Posts: 10,710 Blog Entries: 1	Ditto to what Amber said. If your "original" sign-in name is different than your current name, you must sign in with teh current name. This was different than before, but that is how I got in as well. __________________ NJC or Bust.....CountDown Timer

September 26th, 2005, 15:44	#7
Sprint100 Old Skool Join Date: Jan 2003 Location: Santa Clarita, CA Posts: 5,968	Worked for me too. I used my old screenname and got in just fine!!!!! __________________ "I have learned over the years that when one's mind is made up, that diminshes fear" - Rosa Parks

September 26th, 2005, 16:46	#8
Doug Taylor Agent Smith Join Date: Dec 1969 Location: KSDL Posts: 40,430 Blog Entries: 1	And thanks a zillion for everyone's patience. I tried dillegently to get everything done saturday evening so I could spent sunday error checking the install but customer "no service" at my dedicated hosting provider pushed everything back until sunday. It mostly worked, but I got the 'double monday morning whammy' when I'm headed back to work and the traffic predictably skyrockets multiplying login issues. An another special 'thank you' goes out to Kristie. While I was inflight commuting to SLC digging thru email, she was working her tail off at her office working on jetcareers stuff when she's supposed to be working on her own stuff. Sorry about the 'generic look' that we had to revert to, but the other template that I purchased and modified to match the 'look-feel' of the site worked like crap. Again, thanks for your patience, let us know if you're still having problems and welcome!

September 26th, 2005, 17:23	#9
Kristie Big Chief's Woman Join Date: Feb 2001 Location: Scottsdale, Arizona Posts: 18,089 Blog Entries: 3	actually, the other site look-feel is fine, it's just missing a "log out" button! so we'll get that fixed up and then put the other display back up. __________________ Wife of a Delta B767 ER F/O jetgirls.net

September 26th, 2005, 20:15	#13
Captain_Bob Old Skool Join Date: Apr 2003 Location: DFW, based in ONT, wishing I was in Maine Posts: 3,865	Whoa... someones playing the the Avatars! I got stretched! Bob __________________ My head is in the clouds and my heart is still in Maine... but my devotion and love belong to my wife and children. Pics!

September 26th, 2005, 21:03	#14
ASpilot2be Old Skool Join Date: May 2005 Location: Paradise:) Posts: 4,495	I have a question: You know how is says 'member' or 'administrator'? Is it possible to change that in this new software? __________________

September 26th, 2005, 23:44	#15
Kristie Big Chief's Woman Join Date: Feb 2001 Location: Scottsdale, Arizona Posts: 18,089 Blog Entries: 3	why? what would you want to change it to? __________________ Wife of a Delta B767 ER F/O jetgirls.net

September 27th, 2005, 01:16	#17
ASpilot2be Old Skool Join Date: May 2005 Location: Paradise:) Posts: 4,495	Well, I have seen on other forum software you can change it to say anything you want. For example: 'Resident Eskimo','Super Silly Person', 'Caution: Sarcasm', etc. __________________

September 27th, 2005, 10:57	#18
CAFFEINE Senior Member Join Date: May 2003 Location: Ontario, CA Posts: 654	I tried changing my email address from my hotmail account to my new gmail account and it tells me my email address has been blocked. Are gmail email addys not allowed? __________________ Sleep is a poor substitute for coffee. Commercial Pilot ASMEL, IA CFI/CFII/MEI

September 27th, 2005, 11:12	#20
Doug Taylor Agent Smith Join Date: Dec 1969 Location: KSDL Posts: 40,430 Blog Entries: 1	Because I need people to register with a non web-based email address. Reasons? Security. Why? Whenever someone wants to flame or spam the boards, they'll get a yahoo, gmail, etc type email address, get approved, login and flame the boards. We'll axe the account, but then they'll simply reacquire a new yahoo/gmail/hotmail account and be back online in two minutes. People are less apt to screw with the boards if they know we have traceable information.

September 27th, 2005, 18:42	#21
slowandlow Senior Member Join Date: Jun 2005 Location: So. California (KSLI) Posts: 309	If we registered with a hotmail account originally do you need another one now or are we good to go? __________________ "Air Force Four-Five, it appears your engine has...oh, disregard...I see you've already ejected"

September 27th, 2005, 19:37	#22
Doug Taylor Agent Smith Join Date: Dec 1969 Location: KSDL Posts: 40,430 Blog Entries: 1	If everything is all good, it's all good.

September 27th, 2005, 22:06	#23
ready2fly Old Skool Join Date: Nov 2001 Location: DFW Posts: 7,137	I'm BACK!! Thanks to Doug & Kristie and/or the internet gods.....I am BACK!! DAMN I was JONESIN' for some JC chat! I could watch, but not participate.....and voyeurism only goes so far! R2F<----glad to be back!

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