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Old August 23rd, 2006, 01:38   #1
TexasFlyer
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Thumbs up Thanks, what great customer service!

Just wanted to say I completed all my research today on my top schools and for the first time spoke with all the programs I was researching behind the scenes now for over two years. I now will visit the top three in May. The top three list is Aviator, FSA, and Falcon. Out of all the programs I looked into, these three are quite different but for specific reasons that make sense to me I felt these would be the short list for me to visit (a lot of thanks for Jet Careers for being a major factor in these programs being finalists... what a great board!).

Now I need to write one major comment. I emailed and/or called over 10 programs and the only one that took the outright initiative to actually read and respond to a very detailed email was Falcon. If this amount of personal attention reflects on how this school does business, when I visit next year they will absolutely be my first choice. Kudos to Falcon for this.

PS - Note, all the schools were nice on the phone, but Falcon set themself apart by actually responding to my requests without me having to track them down or receive a call from some admissions rep that obviously did not take the time to read my email and be familiar with my situation prior to making the call. Kudos again to Falcon! I can't wait to visit there in May.
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Old August 23rd, 2006, 09:40   #2
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Default Re: Thanks, what great customer service!

I've had the same response from Falcon. From Mike, to Andy Hale, to Spencer from these forums.

Coupled with the fact that the wife and I are both from the Peachtree City area, I'll be looking to attend Falcon come next spring / early Summer.

Best of luck your in final decision, let me know if you choose Falcon.
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Old August 23rd, 2006, 11:27   #3
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Default Re: Thanks, what great customer service!

Thank you for your compliment!!

Our customers are certainly the most important part of the equation when running any business. We strive our best to make everyone happy and also to respond as timely as possible to any questions or concerns.

We welcome any continued questions regarding our programs or operation.

You may contact our front desk by calling 770-486-5561 or you may e-mail at info@falconaviationacademy.com
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Old August 23rd, 2006, 23:59   #4
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Default Re: Thanks, what great customer service!

Once you guys get moved back to PTC let me know....I plan on starting back flying more after my vacation in Sept.....I work in PTC also...
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Old August 24th, 2006, 10:37   #5
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Default Re: Thanks, what great customer service!

Quote:
Originally Posted by Tim View Post
Once you guys get moved back to PTC let me know....I plan on starting back flying more after my vacation in Sept.....I work in PTC also...
You got it. We should be back in the area after May 29th of next year.
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Old August 25th, 2006, 02:24   #6
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Default Re: Thanks, what great customer service!

Quote:
Originally Posted by surreal1221 View Post
I've had the same response from Falcon. From Mike, to Andy Hale, to Spencer from these forums.

Coupled with the fact that the wife and I are both from the Peachtree City area, I'll be looking to attend Falcon come next spring / early Summer.

Best of luck your in final decision, let me know if you choose Falcon.

I might see you there then. I'll be starting a program between July and October of 2007. My goal is late September next year to begin. If I were to start training today, Falcon would be where I would start. Things change over a year as costs rise or programs change. But if all is help equal among the three choices I'll look at, it sounds like we will both be starting up around the same time.
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Old August 25th, 2006, 07:31   #7
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Default Re: Thanks, what great customer service!

Exactly. A lot of things could change, but I'm a little handcuffed by the wife wanting to go back to the PTC area after I get out of the military.

Things could change, but for the price, and the product, you can't beat it. . . at least not up against ATP that'll take twice as long, and nearly double as much, or any other Atlanta area 141 school w/ VA approval.
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