ANOTHER ATP issue.

[CaptainChris87]

Besides what was posted, before I went to CFI school a CFI who was not familiar with paperwork mistakenly charged $90.00 to "FAA/TESTING BOARD" for my AGI written because the CFI who normally does paperwork was being stubborn that evening. So it was an honest mistake understandable. I sent the complain to my CC company in their disputes department they told me to talk to the CFI which I have been trying to get a hold of .(and am going to do so today one way or another) but can't by not returning calls and them flying 15 hours a day.


So my mother talks to J.. and told him about the honest mistake since I was not able to get a hold of the person who scanned and charged my CC to the "FAA/TESTING BOARD". HE says hes pritty much never heard of that company, and cannot and is not going to do anything about it, not even professionaly leave a msg in RAL about the issue. Then my mother questions the incident at CFI school he responds, I put 0 effort into it, Fv is not the kidn of person to pick on people (which othrs have said and posted the oppposite), and that she talks to me too much.

-still waiting on word to finish up comm-se, even though I paid for it already. so I Can start my inital CFI in a single at a nearby airport and write a long letter of complaint to the BBB.
Just thought Id share this

[SoCalAprch]

So whats your point?

[BajtheJino]

That his mommy is going to take care of it while he complains to us

[CaptainChris87]

lol,considering its their money they have a lot of say in what goes on.

No that they(ATP JAX) cant even take care of their own mistakes. also the company it was charged to baffles myself, my Credit card Company, ATP JAX and the FAA.
I was given an FAA number when I talked to my CC disputes department regarding the charge. Then I proceeded on calling them, left a messege and said they had no department as mentioned on my Credit card. statment "FAA/TESTING BOARD" However maybe CATS tetting service?? does anyone have any info on them? again this was for my AGI written.

[SpiraMirabilis]

I thought ATP charged $90 for non-included writtens like AGI/IGI. Did they charge you twice?

[Old Pete]

Originally Posted by CaptainChris87

Besides what was posted, before I went to CFI school a CFI who was not familiar with paperwork mistakenly charged $90.00 to "FAA/TESTING BOARD" for my AGI written because the CFI who normally does paperwork was being stubborn that evening. So it was an honest mistake understandable. I sent the complain to my CC company in their disputes department they told me to talk to the CFI which I have been trying to get a hold of .(and am going to do so today one way or another) but can't by not returning calls and them flying 15 hours a day.

Is this post incoherent or is it me. Is the CFI "being stubborn" or did he make an "honest mistake"? which is it? the two descriptions don't seem to be congruous.

Originally Posted by CaptainChris87

So my mother talks to J.. and told him about the honest mistake since I was not able to get a hold of the person who scanned and charged my CC to the "FAA/TESTING BOARD". HE says hes pritty much never heard of that company, and cannot and is not going to do anything about it, not even professionaly leave a msg in RAL about the issue. Then my mother questions the incident at CFI school he responds, I put 0 effort into it, Fv is not the kidn of person to pick on people (which othrs have said and posted the oppposite), and that she talks to me too much.

If you have a charge on your credit card that says "FAA/TESTING BOARD" why don't you contact "FAA/TESTING BOARD" and ask them why they charged your credit card for the amount of $90.00? What does this have to do with ATP?

Originally Posted by CaptainChris87

-still waiting on word to finish up comm-se, even though I paid for it already. so I Can start my inital CFI in a single at a nearby airport and write a long letter of complaint to the BBB.
Just thought Id share this

Correct me if I am wrong, but I didn't think ATP was a member of the BBB. What is making a complaint to the BBB going to accomplish?

Good Luck with finishing up your se com and your initial CFI.

[CaptainChris87]

No,ATP gives the responsibility and workload to their CFI's ON TOP of their ground and flight duties, one CFI is thrown all the desk duties and she has the most experience in it, When I needed to take my test she was being stubborn that day so another CFI who was new and little experince in paperwork made an incorrect charge to another company.

I DID CONTACT THE FAA TESTING BOARD AND THE PHONE NUMBER GIVEN TO ME by my CC company. and BBB will be contacted because of this on top of my other complaint and thread.

thank you, and whatever your level is in this indutry Good luck and fly safe.

[SkyHawg]

The instructors are proctors for CAT testing. When they are giving a test, they do so as employees of CAT not as employees of ATP. ATP doesn't charge for the tests, CAT charges them. Giving tests & collecting money for tests are part of their job as proctors. The AGI is not a test that is part of the ACPP program. So you should have been charged $90 for the tests. Now if you were charged twice that's another matter completely.

[Old Pete]

Originally Posted by SkyHawg

The instructors are proctors for CAT testing. When they are giving a test, they do so as employees of CAT not as employees of ATP. ATP doesn't charge for the tests, CAT charges them. Giving tests & collecting money for tests are part of their job as proctors. The AGI is not a test that is part of the ACPP program. So you should have been charged $90 for the tests. Now if you were charged twice that's another matter completely.

Thanks, I understand now

[CaptainChris87]

yes I was double charged, both to ATP (correct charge) and the ("FAA/TESTING BOARD" (quoted because it is whats stated in my CC account) ) I got a number to the FAA, C-O-N-T-A-C-T-E-D them, and said they had no department which deals with testing, but the nubmer was obtained through my CC company in the billing discription.

my CC disputes depeartment said to file a dispute by filling out the back of the statment, when in the first place I dont even know who to get a hold of regarding the charge except for the CFI who made the wrong charge which has not even responded to my calls to the office and his cell phone.

[JBUCREW]

dude I feel you man, but why do you want the CFI that took your charge to call you? He is not going to be able to do anything for you.

[BobDDuck]

It's been a while since I ran a credit card for ATP but I recall their software dumped everything into a general account at JAX. If somebody was doing a not included written you would write in the amount and what it was for and then run the card. CATS billed ATP directly for all their tests. On a credit card statement it would all show up as ATP being the billing party. I'm not sure how something like FAA/TESTING BOARD would get on the statement but anything billed from the CCard software ATP uses would show as being from ATP.

Also, why is all the paperwork dumped on one CFI? Just because they have the most experience doing it doesn't mean they are the only one who can. Part of being a CATS proctor means you can run the cards and do the paperwork.

[CaptainChris87]

Originally Posted by BobDDuck

Also, why is all the paperwork dumped on one CFI? Just because they have the most experience doing it doesn't mean they are the only one who can. Part of being a CATS proctor means you can run the cards and do the paperwork.

not sure it just is, and I agree but nonetheless all I want from him is a short note saying what happend so I can attatch it to the back of my disputes document. it is not much.