I heart crew scheduling!

Screaming_Emu · July 15th, 2008, 18:14

So they call me early this afternoon to give me a four day trip. They gave me plenty of notice so I get my bags packed, take care of some errands and then head up to the airport.

As I get to the airport my phone beeps telling me I have a new voicemail, but it never rang. So I check to see what it says and I hear "hi this is crew scheduling, please call us for a change in your schedule"

I call them back and get the "your call will be answered in the order it was received" for a good 15 mins...while I'm on hold I get a call waiting..

"Hi, this is crew scheduling...a lineholder picked up your trip so we don't need you anymore"
"Umm...well ok, I'm kinda at the airport already"
"Oh....sorry."
"Any chance I can get released since I drove all the way out here for nothing?"
"nope...you're back on reserve until midnight"
"That's fantastic"

Well at least gas is cheap....

Doug Taylor · July 15th, 2008, 18:15

Oh man, that sucks! But at least you're at the airport, pimping the epaulets and the chicks dig it!

Nick · July 15th, 2008, 18:22

It sounds like the contract does not have a tight enough restriction on when a lineholder can no longer take a trip from a reserve.

Where I work it is 9 hours if the reserve pilot is on short call. Is there any restriction at all or can a lineholder just take anything away from a reserve pilot right up until report time?

Doug Taylor · July 15th, 2008, 18:25

I wonder what the rationale is behind that ability. Kind of weird.

Screaming_Emu · July 15th, 2008, 18:27

Quote:

Originally Posted by Doug Taylor

Oh man, that sucks! But at least you're at the airport, pimping the epaulets and the chicks dig it!

No...I have 3 stripes instead of two, so the women scorn me.

Actually while I was AT the airport I didn't make it past the employee lot.

I'm looking through the contract right now trying to figure out if there's anything that protects against what they did. Contracts are boring.

Ok, basically the way I read it as far as how assigning open time goes it should go to a reserve pilot, extending an already working pilot, supervisory pilot, and then any pilot that volunteers for open time. Unfortunately all the way up to the volunteer it says "company can opt to skip such pilot".

Bama · July 15th, 2008, 18:31

Quote:

Originally Posted by Screaming_Emu

I call them back and get the "your call will be answered in the order it was received" for a good 15 mins...while I'm on hold I get a call waiting..

Think it's about time you got a hold of one of the direct lines to scheduling. They hate it, but they aren't gonna just hang up on ya.

Unless you like the soothing sounds of nora jones and coldplay everytime you call.

Screaming_Emu · July 15th, 2008, 18:35

Quote:

Originally Posted by Nick

Where I work it is 9 hours if the reserve pilot is on short call. Is there any restriction at all or can a lineholder just take anything away from a reserve pilot right up until report time?

I just looked but couldn't find anything. Maybe when surreal reads this he'll have an idea. I bet he has this thing memorized ;-)

Bama · July 15th, 2008, 18:38

Sorry. Ain't nothing you can do about it.

Screaming_Emu · July 15th, 2008, 18:43

The part I'm really surprised about was that my phone didn't start ringing as soon as I got home with another so called trip.

Bama · July 15th, 2008, 18:44

Quote:

Originally Posted by Screaming_Emu

The part I'm really surprised about was that my phone didn't start ringing as soon as I got home with another so called trip.

<---- has happened to this guy

Screaming_Emu · July 15th, 2008, 18:46

Quote:

Originally Posted by Bama

<---- has happened to this guy

I think they have cameras on all of us. They love to call me while I'm grocery shopping. Has happened at least 3 times. They never call when I'm just sitting around

kellwolf · July 15th, 2008, 19:47

I think our CS works the opposite. I tried picking up trips as a line holders, and I always go "no longer in open time" b/c they had assigned it to a reserve already. I actually got some $$$ out of it a couple of times b/c it was still within the window that line holders got first dibs. If it's outside of that window, it's going to a reserve guy since they probably won't break guarantee anyway. Line holder getting means more $$$ the company has to pay out.

PCL_128 · July 15th, 2008, 19:52

Call your union rep. I find it hard to believe that you don't have any protections at all when this happens.

Screaming_Emu · July 15th, 2008, 20:20

Quote:

Originally Posted by PCL_128

Call your union rep. I find it hard to believe that you don't have any protections at all when this happens.

I might just do that tomorrow...cause this is the 2nd time that has happened. Only last time I had just gotten down the road from my house.

surreal1221 · July 15th, 2008, 23:09

Call PD now. . .not tomorrow. Anything like this - he needs to be in the loop from the start, otherwise we can't put an end to this sillyness.

You do know who PD is right?

gtpilot · July 15th, 2008, 23:31

Throw dispatch into that mix - operated one of several flights Sunday night that got to the destination and were told there that we were cancelled. 'Um, why are you guys here? This flight was cancelled!'

Screaming_Emu · July 15th, 2008, 23:47

Quote:

Originally Posted by surreal1221

Call PD now. . .not tomorrow. Anything like this - he needs to be in the loop from the start, otherwise we can't put an end to this sillyness.

You do know who PD is right?

This guy?

SoCalAprch · July 16th, 2008, 01:50

Do you have any early report pay/language in your contract? I believe if we are on reserve and we show at the airport and the flight has been canceled or given to someone else then we are guaranteed a few hours pay.

surreal1221 · July 16th, 2008, 06:42

Pete Davis.

Bwatz · July 16th, 2008, 10:05

Not to one up your story... I work for the same airline, but on the ATR side... I have been called in multiple times and actually checked in on the computer only to be told to go home. This has happened 4 times in the past 3 months. On two other occasions I was on the crew bus about to hit my stop on D concourse when I received the call... I checked into it, and being on reserve they basically have you by the balls. It sucks. I could go on and on about my many problems with CS.

heading180 · July 16th, 2008, 11:53

How bout this one..... Assignment of a ready reserve from 1800 to 2400 --- with 4 hard days off beginning the next day. Complete waste of resources. I had to call them and advise them I could not be "junior manned" according to the contract...and that I was basically of no use to them.. mind you this is taking place at 2100... " you are right sir, but we are still unable to release you." I heart commuting home on my day off!!!!

The posters hanging up around the crew lounge about having a good attitude is just not enough these days! I'm thinking of opening a boiled peanut stand in front of the local 7-Eleven.

Bwatz · July 16th, 2008, 12:59

Wow.... THAT is a genuine kick in the sack... I think they did that just because they can, which is ridiculous.

UND_Flyer · July 16th, 2008, 16:59

Quote:

Originally Posted by heading180

How bout this one..... Assignment of a ready reserve from 1800 to 2400 --- with 4 hard days off beginning the next day. Complete waste of resources. I had to call them and advise them I could not be "junior manned" according to the contract...and that I was basically of no use to them.. mind you this is taking place at 2100... " you are right sir, but we are still unable to release you." I heart commuting home on my day off!!!!

The posters hanging up around the crew lounge about having a good attitude is just not enough these days! I'm thinking of opening a boiled peanut stand in front of the local 7-Eleven.

You must work at Comair, 'cause that sounds like a Comair scheduler. While I was on reserve, they pulled me off a trip once because I was 30/7, as soon as I got back into base they put me on ready reserve with a hard day off the next day. I kid you not! I tried to explain it to them that I was 30/7, but of course they didn't listen. To make a long story short, I just went home and took my 4:20 credit for my ready reserve. Never got a call of course.

SpiraMirabilis · July 16th, 2008, 17:13

If you're silly enough to answer your phone on your day(s) off:

"I'd love to fly <X>, you could not believe how much I need the money but unfortunately I can't accept this junior assignment because [I'm not legal] | [I'm on top of Mt. Kilimanjaro] | [I've been drinking and respect or 12 hour rule] | [working these flights will make me illegal for my trip in three days.] | [I'm under the influence of NyQuil for a cold]."

PCL_128 · July 16th, 2008, 17:43

Quote:

Originally Posted by SpiraMirabilis

If you're silly enough to answer your phone on your day(s) off:

"I'd love to fly <X>, you could not believe how much I need the money but unfortunately I can't accept this junior assignment because [I'm not legal] | [I'm on top of Mt. Kilimanjaro] | [I've been drinking and respect or 12 hour rule] | [working these flights will make me illegal for my trip in three days.] | [I'm under the influence of NyQuil for a cold]."

My standard response (and yes, I would actually answer the phone just to mess with them): "I would love to accept that junior assignment! I'll just need you to tell dispatch to delay the flight for the next 72 hours until I get there. Sound good?"

Long pause, then scheduling responds: "Ummmm, yeaaah, thanks anyway. We'll get somebody else." *click*

July 15th, 2008, 18:14	#1
Screaming_Emu Old Skool Join Date: May 2002 Location: Atlanta, GA Posts: 3,254	I heart crew scheduling! So they call me early this afternoon to give me a four day trip. They gave me plenty of notice so I get my bags packed, take care of some errands and then head up to the airport. As I get to the airport my phone beeps telling me I have a new voicemail, but it never rang. So I check to see what it says and I hear "hi this is crew scheduling, please call us for a change in your schedule" I call them back and get the "your call will be answered in the order it was received" for a good 15 mins...while I'm on hold I get a call waiting.. "Hi, this is crew scheduling...a lineholder picked up your trip so we don't need you anymore" "Umm...well ok, I'm kinda at the airport already" "Oh....sorry." "Any chance I can get released since I drove all the way out here for nothing?" "nope...you're back on reserve until midnight" "That's fantastic" Well at least gas is cheap.... __________________ Commercial Pilot - ASEL, AMEL, Instrument CFI/II 880TT CRJ-700 FO at Southernjets Connection Former flight instructor out of KBWI and W29 Loves Dutch chicks "jtrain609: I wish I had a pair"

July 15th, 2008, 18:15	#2
Doug Taylor Agent Smith Join Date: Dec 1969 Location: KSDL Posts: 40,543 Blog Entries: 1	Re: I heart crew scheduling! Oh man, that sucks! But at least you're at the airport, pimping the epaulets and the chicks dig it! __________________ Doug Taylor http://76school.flyblog.com (old!) http://30west.flyblog.com (updated 11/28)

July 15th, 2008, 18:22	#3
Nick Old Skool Join Date: Jul 2003 Posts: 2,271	CS' fault? It sounds like the contract does not have a tight enough restriction on when a lineholder can no longer take a trip from a reserve. Where I work it is 9 hours if the reserve pilot is on short call. Is there any restriction at all or can a lineholder just take anything away from a reserve pilot right up until report time? __________________ Even those who arrange and design shrubberies are under considerable economic stress in this period in history.

July 15th, 2008, 18:25	#4
Doug Taylor Agent Smith Join Date: Dec 1969 Location: KSDL Posts: 40,543 Blog Entries: 1	Re: CS' fault? I wonder what the rationale is behind that ability. Kind of weird. __________________ Doug Taylor http://76school.flyblog.com (old!) http://30west.flyblog.com (updated 11/28)

July 15th, 2008, 18:38	#8
Bama Junior Member Join Date: May 2008 Location: Atl Posts: 256	Re: I heart crew scheduling! Sorry. Ain't nothing you can do about it. __________________ Don't taze me, bro!

July 15th, 2008, 18:43	#9
Screaming_Emu Old Skool Join Date: May 2002 Location: Atlanta, GA Posts: 3,254	Re: I heart crew scheduling! The part I'm really surprised about was that my phone didn't start ringing as soon as I got home with another so called trip. __________________ Commercial Pilot - ASEL, AMEL, Instrument CFI/II 880TT CRJ-700 FO at Southernjets Connection Former flight instructor out of KBWI and W29 Loves Dutch chicks "jtrain609: I wish I had a pair"

July 15th, 2008, 19:47	#12
kellwolf Old Skool Join Date: Jun 2003 Location: Memphis, TN Posts: 13,667	Re: I heart crew scheduling! I think our CS works the opposite. I tried picking up trips as a line holders, and I always go "no longer in open time" b/c they had assigned it to a reserve already. I actually got some $$$ out of it a couple of times b/c it was still within the window that line holders got first dibs. If it's outside of that window, it's going to a reserve guy since they probably won't break guarantee anyway. Line holder getting means more $$$ the company has to pay out. __________________ "I'm The Doctor, by the way. Run for your life!"

July 15th, 2008, 19:52	#13
PCL_128 Old Skool Join Date: Jun 2005 Location: ATL Posts: 3,725	Re: I heart crew scheduling! Call your union rep. I find it hard to believe that you don't have any protections at all when this happens. __________________ This industry needs an enema!

July 15th, 2008, 23:09	#15
surreal1221 Old Skool Join Date: Jul 2006 Location: Alpha Tango Lima Posts: 9,264	Re: I heart crew scheduling! Call PD now. . .not tomorrow. Anything like this - he needs to be in the loop from the start, otherwise we can't put an end to this sillyness. You do know who PD is right? __________________ AGI.MEI.CFI.CFII.FO.CRJ2 \| Josh \| The TRoP \| Rmble On \| ALPA \|

July 15th, 2008, 23:31	#16
gtpilot Senior Member Join Date: Sep 2004 Location: GA Posts: 442	Re: I heart crew scheduling! Throw dispatch into that mix - operated one of several flights Sunday night that got to the destination and were told there that we were cancelled. 'Um, why are you guys here? This flight was cancelled!'

July 16th, 2008, 01:50	#18
SoCalAprch Senior Member Join Date: Feb 2006 Location: CMH Posts: 784	Re: I heart crew scheduling! Do you have any early report pay/language in your contract? I believe if we are on reserve and we show at the airport and the flight has been canceled or given to someone else then we are guaranteed a few hours pay. __________________ Florence Y'all

July 16th, 2008, 06:42	#19
surreal1221 Old Skool Join Date: Jul 2006 Location: Alpha Tango Lima Posts: 9,264	Re: I heart crew scheduling! Pete Davis. __________________ AGI.MEI.CFI.CFII.FO.CRJ2 \| Josh \| The TRoP \| Rmble On \| ALPA \|

July 16th, 2008, 10:05	#20
Bwatz Junior Member Join Date: Jul 2005 Posts: 31	Re: I heart crew scheduling! Not to one up your story... I work for the same airline, but on the ATR side... I have been called in multiple times and actually checked in on the computer only to be told to go home. This has happened 4 times in the past 3 months. On two other occasions I was on the crew bus about to hit my stop on D concourse when I received the call... I checked into it, and being on reserve they basically have you by the balls. It sucks. I could go on and on about my many problems with CS.

July 16th, 2008, 11:53	#21
heading180 Junior Member Join Date: Mar 2005 Location: Lake Mary, FL Posts: 51	Re: I heart crew scheduling! How bout this one..... Assignment of a ready reserve from 1800 to 2400 --- with 4 hard days off beginning the next day. Complete waste of resources. I had to call them and advise them I could not be "junior manned" according to the contract...and that I was basically of no use to them.. mind you this is taking place at 2100... " you are right sir, but we are still unable to release you." I heart commuting home on my day off!!!! The posters hanging up around the crew lounge about having a good attitude is just not enough these days! I'm thinking of opening a boiled peanut stand in front of the local 7-Eleven.

July 16th, 2008, 12:59	#22
Bwatz Junior Member Join Date: Jul 2005 Posts: 31	Re: I heart crew scheduling! Wow.... THAT is a genuine kick in the sack... I think they did that just because they can, which is ridiculous.

July 16th, 2008, 17:13	#24
SpiraMirabilis Senior Member Join Date: Jun 2006 Posts: 1,244	Re: I heart crew scheduling! If you're silly enough to answer your phone on your day(s) off: "I'd love to fly <X>, you could not believe how much I need the money but unfortunately I can't accept this junior assignment because [I'm not legal] \| [I'm on top of Mt. Kilimanjaro] \| [I've been drinking and respect or 12 hour rule] \| [working these flights will make me illegal for my trip in three days.] \| [I'm under the influence of NyQuil for a cold]." __________________ Yet Another Turboprop FO*

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