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wheelsup · August 19th, 2008, 18:53

Maybe I'm expecting too much when I get on an airplane, but getting to the destination alive is one of those things I just well take for granted.

However I would expect a) for the cabin to be kept at room temperature and b) given the respect as a passenger to be kept abreast of the situation. His other gripes pretty much every airline does (save for the $2 cokes...that's a US Airways exclusive). We're in a customer service industry, but I've been on many many flights (mainline and regional) where it seems the employees forget that.

As a pilot I've often gotten the "you suck scowl" as they deplane when the problems weren't something I could've changed, it almost makes me want to go sit back in the cockpit and close the door until everyone gets off.

August 19th, 2008, 18:53	#9
wheelsup Old Skool Join Date: Mar 2004 Location: _ Posts: 7,398	Re: US Airways SUCKS!!! Maybe I'm expecting too much when I get on an airplane, but getting to the destination alive is one of those things I just well take for granted. However I would expect a) for the cabin to be kept at room temperature and b) given the respect as a passenger to be kept abreast of the situation. His other gripes pretty much every airline does (save for the $2 cokes...that's a US Airways exclusive). We're in a customer service industry, but I've been on many many flights (mainline and regional) where it seems the employees forget that. As a pilot I've often gotten the "you suck scowl" as they deplane when the problems weren't something I could've changed, it almost makes me want to go sit back in the cockpit and close the door until everyone gets off. __________________ "It takes just as much time to be nice to someone as it does to be a jerk."