Quote:
Originally Posted by cre8flyer  The 2nd US flight was, I suppose, consistent with US Airways ranking at the bottom of all customer satisfaction surveys, e.g.
1. Over an hour on the tarmac with no airconditioning Do you mean a hour at the gate? By the way the crew more then likely has been dealing with no AC all day.
2. Not a word from the crew regarding the reason or expected timing for the delay ("we appreciate your patience") Some times there is no reason or better yet some times we aren't told.
3. Pilots seen dashing off before any passengers were allowed to deplane - I'd have loved to tell them to their face how bad they suck and how no-one can stop them That one hour you where late might mean the pilots missing their flight home. I have had a CA shut a plane down and put my bag in the bag room so I could make a flight home. I was the first one off the plane.
4. $2 for a can of Coke? Profit margins fatter than the pharmaceutical industry!
5. Flight attendants in a pissy mood - even smiles cost these days. . . Take how bad you feel and make it 5x for the FA's
6. 2 of 3 pieces of Luggage stayed in PHL For $9 hour you get 1 piece of luggage. |
Quote:
Originally Posted by cre8flyer there a way to complain to the FAA (e.g. An hour without airconditioning and $2 for a bottle of water seems F'd up enough that the FAA should know) |
Thx for the new signature.
Who cares if the crew had to work a 14hr day with no AC. Who cares if the crew only had 5 hours of sleep. Who cares that some of the crew could have missed their flight home. That is ok but damn it the FAA needs to know about $2 for a bottle fof water.