Quote:
Originally Posted by PCL_128  On that I disagree. I'm the biggest supporter of the FAs that you'll find, but the galley, like the rest of plane, belongs to the Captain from the time he signs the release until the time the terminating check is complete. It is not the FA's galley. |
Technically correct, but that sort of attitude might be ultimately limiting.
Look at it this way:
General George S. Patton was in command of thousands. His name moved mountains as far as the Army was concerned, all that fell under his supervision and responsibility was 'his'. Nonetheless, he still felt this way-
"Don't tell people how to do things, tell them what to do and let them surprise you with their results."
In other words, don't micromanage your people- let them run their show, and keep your mitts off their areas of concern. Supervise, yes, but do so by marking the noting the overall effect, not limiting the scope of someone's influence within their own area of concern.
Letting it be the "FA's galley" is a courtesy granted by the Captain that allows them pride in ownership and thereby gives more incentive to rise to their fullest potential. It's not just civil, it's wisdom that allows the crew to bring their very best to the operation.
The FAs will be happier, and thereby, so will the customers. I've never been a captain, but I have been a leader, and a supervisor, and I've seen many good examples of both. In that, I know this to be true. In this case, the attitude that you project will be noticed by your crew. Regardless of what you say to them, if your attitude doesn't jive they'll know.
If I knew then what I knew now, I'd have been a much more effective leader.