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Originally Posted by falconvalley  If I can afford a plane ticket, I buy it. I expect to not be denied boarding because there aren't enough seats. If I decide I can't afford it or that it's too expensive, I find another way to travel. I would never want to save $100 bucks at someone elses expense. The average person doesn't consider buying a plane ticket a gamble in that way. That's why no matter how many times the philosophy is explained to me, I just don't get it. It's supposed to make everybody a winner. The airline makes more money, we get lower ticket prices, but there's still someone inconvienced and it doesn't matter because it's only a small handful of people...  |
MOST of the time, someone volunteers their seat, so in a way, they aren't inconvenienced, because they are willing to give up their seat. Obviously they aren't in too big of a hurry, and can go on a later flight. Anytime I have ever worked the gate for an overbooked flight, I've never had a problem getting someone to volunteer their seat.
I don't know how often it happens, because I've never had a problem getting a volunteer, but the real issue/fight starts, when you have to involuntarily remove someone.