jetcareers - View Single Post - SkyWest Group Interview for Customer Service Agent

cwu50 · March 21st, 2008, 16:53

I had a group interview for an internship at Alaska last year and I believe that the structure of your interview would be very similar.

- Everyone meets in a conference room and receives a company overview, and a description of what the job entails.
- Next you will be called in one by one to meet with a HR type person who will ask you various questions about your work history, education, and personality questions.
- You will go back and wait while the HR people discuss your first interview.
- IF they like you will be asked to stay, and then you will be interviewed by a CSA supervisor ( I’m guessing) and asked questions about how you would deal with certain situations you would face on the job, stories about how you provided superior service in past jobs, and other similar questions.
- You then will go back and wait some more, then one by one people will be dismissed, and if you are left it is off to finger printing and other administrative tasks.
Just be prepared to wait around my interview lasted from 9:00 AM to 4:00pm though yours may be shorter.

March 21st, 2008, 16:53	#2
cwu50 Junior Member Join Date: Dec 2006 Location: Seattle/Montana Posts: 137	Re: SkyWest Group Interview for Customer Service Agent I had a group interview for an internship at Alaska last year and I believe that the structure of your interview would be very similar. - Everyone meets in a conference room and receives a company overview, and a description of what the job entails. - Next you will be called in one by one to meet with a HR type person who will ask you various questions about your work history, education, and personality questions. - You will go back and wait while the HR people discuss your first interview. - IF they like you will be asked to stay, and then you will be interviewed by a CSA supervisor ( I’m guessing) and asked questions about how you would deal with certain situations you would face on the job, stories about how you provided superior service in past jobs, and other similar questions. - You then will go back and wait some more, then one by one people will be dismissed, and if you are left it is off to finger printing and other administrative tasks. Just be prepared to wait around my interview lasted from 9:00 AM to 4:00pm though yours may be shorter.