[BobDDuck]

I think he's wondering where people learned the concept if they were in the civilian world. The military does a very good job of teaching some things that many people think are so obvious that they just get skipped, even when they aren't obvious at all.

I was never really taught CRM in any professional sense. ATP used to do a one day "CRM Training" as part of the 302 (or was it 305) pairing before sending students off on cross country. That was pretty much an intro to the different ways of reading and doing a checklist with two pilots on board. Other then that there wasn't much covered. When I taught that I normally included stuff from the United Airlines "CUS" words curriculum and had my two (or four a few times as some how I became the location CRM specialist) students roll play through some conflicts in the FTD. Other then that, at the student level I never had any training.

During 121 ground we read over the section of the FOM that discusses CRM, but, like most things in the FOM, it assumes you already know the concept and how it works. I remember the first time I jumpseated, being blown away about the level of coordination between the two pilots. The irony is, I later found out (first hand for one) that the FO was a self centered idiot (who washed out of upgrade here) and the CA was one of the most incompetent, had no business EVER upgrading people I've ever flown with. But still, I was impressed with what I saw the first time.

In reality, some places do much better at teaching CRM then others. I know Matt used to teach a multi day course on it over at Xjet. Other places may do that as well. I got 5 minutes worth of reading from an FOM and one "good captain/bad captain" video.