Re: Irate Passenger
ditto to everyone else. It needs to be dealt with. If it is allowed to go unpunished, it will seem "ok" for it to happen again. But I could see that if a crew has had a "long" day (delays, turbulence, union issues, etc...) they might turn the other way. THey want to get to the hotel and get some sleep before that 8am turn. I would be willing to bet that there is something in the procedures manual that would address this issue. Can security be called off?
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