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Fox Xray · December 9th, 2006, 10:21

Under the present FAA the odds that the supervisor will be the controllers buddy is slim to none.

I'm in no way suggesting that a complaint not be filed. IMHO we are all professionals working in a complex and at times a high stress environment, as such I think the first step to handling something is to offer a professional courtesy. Problems often can be settled by the two parties working it out. Now, there are cases where this isn't possible. I don't know what happened and like any profession, I work with some zero's. I used to work with a guy that spoke down to pilots in such a way that it was embarrassing, I hated working with him. Of course in the wisdom of the FAA he was promoted to supervisor, he presently is my supervisor...

If you belong to a pilot union maybe try handling things through those back channels...

December 9th, 2006, 10:21	#7
Fox Xray ATC Join Date: Mar 2006 Posts: 437	Re: ATC Service Complaint . . . Under the present FAA the odds that the supervisor will be the controllers buddy is slim to none. I'm in no way suggesting that a complaint not be filed. IMHO we are all professionals working in a complex and at times a high stress environment, as such I think the first step to handling something is to offer a professional courtesy. Problems often can be settled by the two parties working it out. Now, there are cases where this isn't possible. I don't know what happened and like any profession, I work with some zero's. I used to work with a guy that spoke down to pilots in such a way that it was embarrassing, I hated working with him. Of course in the wisdom of the FAA he was promoted to supervisor, he presently is my supervisor... If you belong to a pilot union maybe try handling things through those back channels...