Re: ATC Service Complaint . . . I know of no such form.
Next time, ask the controller for his operating initials and the facility phone number. Controllers working a position use operating initials when communicating with other controllers. When I worked for the FAA, sometimes when I was at home, I'd hang up the phone saying "DE" instead of "goodbuy".
Otherwise, the best thing you can do is call the facility. Give them the EXACT freq and time, along with your complaint. You want to talk to quality assurance or a supe. Go for as high up the food chain as you can. |