View Single Post
Old May 13th, 2002, 10:50   #5
JediNein
Junior Member
 
Join Date: May 2002
Posts: 119
Default Re: Multi Time at ATP For Less Than $100 Per Hour

Howdy!
Having instructors answer the phones does five things. It allows the instructors to make money while not instructing. It allows instructors to build their student load. It keeps the phones answered so management has time to do management things. It gives the clients another person to talk with. That client can get questions answered, get praise and encouragement, and can get their own instructor alerted about potential problems.

The last thing? One instructor answers the phones. The instructor takes most of the new students that come in the door (slightly different for AllATPs me thinks). At half student load, we start the next instructor on the phones. Instructor #1 fills up the schedule. Instructor #2 moves from part time answering to full time. #2 takes the majority of students that come through the door. Repeat. At instructor #5 it's time to add another airplane. This is the process my flight school is using.

BTW, Socal, I posted the last (I promise!) in a series of questions in the ATP board.

Fly SAFE!
Jedi Nein
JediNein is offline   Reply With Quote