jetcareers - View Single Post

DE727UPS · September 7th, 2004, 23:00

The interesting thing about ATC is the most important thing is listening and not talking. Pilots who feel the need to give a "speech" on the ATC freq are considered amateurs. You need to say the minimum necessary to get done what needs to be done...and that's it.

It's funny how you can listen selectively. Whenever you hear a "UPS" call on the freq you, listen up, but are able to tune the rest out....to a degree.

The most important thing about CRM is not being afraid to speak up. After that...it's about communicating accurately and specifically.

For example, the other day we were just taking off out of DFW with some thunderstorms in the terminal area. The Capt looks off to the right and says "how's it look over there". I look out the right window (thinking he's worried about other air traffic) and say "it looks fine". Then, a little pissed, he says "NO, I mean on the radar....how's it look over there". Now I know he's talking about weather and not traffic, so I adjust the tilt and it looks okay. I say "looks good". Then, he says sarcastically, "why don't you set the range out a ways so we can what it's like where we are going". Now I get it...he wants to see the radar farther down the road rather than close in. Perfect example of poor communication. Why didn't he say in the beginning, "why don't you set the radar on the 100 mile range and see how it looks for weather off to the right". You see, effective commuication is expressing youself so that others know what you mean or want with the minimum chance for misunderstanding.

Don't know if that helps but that's all I could think of....hehe.

September 7th, 2004, 23:00	#2
DE727UPS Old Skool Join Date: Nov 2000 Location: Spokane, WA Posts: 6,514	Re: Speech Class Help The interesting thing about ATC is the most important thing is listening and not talking. Pilots who feel the need to give a "speech" on the ATC freq are considered amateurs. You need to say the minimum necessary to get done what needs to be done...and that's it. It's funny how you can listen selectively. Whenever you hear a "UPS" call on the freq you, listen up, but are able to tune the rest out....to a degree. The most important thing about CRM is not being afraid to speak up. After that...it's about communicating accurately and specifically. For example, the other day we were just taking off out of DFW with some thunderstorms in the terminal area. The Capt looks off to the right and says "how's it look over there". I look out the right window (thinking he's worried about other air traffic) and say "it looks fine". Then, a little pissed, he says "NO, I mean on the radar....how's it look over there". Now I know he's talking about weather and not traffic, so I adjust the tilt and it looks okay. I say "looks good". Then, he says sarcastically, "why don't you set the range out a ways so we can what it's like where we are going". Now I get it...he wants to see the radar farther down the road rather than close in. Perfect example of poor communication. Why didn't he say in the beginning, "why don't you set the radar on the 100 mile range and see how it looks for weather off to the right". You see, effective commuication is expressing youself so that others know what you mean or want with the minimum chance for misunderstanding. Don't know if that helps but that's all I could think of....hehe.