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Raskolnikov · September 1st, 2004, 11:39

Speaking of not having access to your luggage...

This past winter we had a pretty bad storm with lots of freezing rain in Seattle and Portland. SEA and PDX shut down, all flights canceled. We have about 30 flights a day to PDX from SEA. When the airport shutdown all flights were canceled and all hell broke loose. Our airline decided to place all the bags from the canceled flights (about 30 or so) be put in the baggage claim area at the same time. It was chaos! We tried without success to organize the bags into different piles: YVR, YYC, YEG, YLW, and YYJ in one pile; EUG, MFR, BOI in another, PDX got its own pile… But lots of bags were thrown into the wrong pile and other piles spilled into other piles. People were everywhere looking for thier bags, not even sure where to begin looking. Some people were dumbfounded, others angry, still others found it quite entertaining. I was there trying to sort out the mess. People kept coming up to me asking “where can I find my bag?” or “I’m looking for a black roller.” Finally someone decided to stop dropping bags in the claim area and keep them all in the well. We kept getting requests to retrieve luggage because people had packed important medication or other can’t-live-withouts. Chaos. Pure chaos.

The best part was while we were in the claim area trying to sort out the mess, bags EVERYWHERE, the recording kept playing “unatended luggage presents a security risk, and will be confiscated and destroyed.” That really set some people off!

Never pack anything you can’t live without in your checked luggage. Better yet, if you can try to get by with just a carry on, do that. You’ll be better off.

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September 1st, 2004, 11:39	#75
Raskolnikov Junior Member Join Date: Jul 2002 Location: Oregon Posts: 270	Re: Airline - Quality service and ticket prices Speaking of not having access to your luggage... This past winter we had a pretty bad storm with lots of freezing rain in Seattle and Portland. SEA and PDX shut down, all flights canceled. We have about 30 flights a day to PDX from SEA. When the airport shutdown all flights were canceled and all hell broke loose. Our airline decided to place all the bags from the canceled flights (about 30 or so) be put in the baggage claim area at the same time. It was chaos! We tried without success to organize the bags into different piles: YVR, YYC, YEG, YLW, and YYJ in one pile; EUG, MFR, BOI in another, PDX got its own pile… But lots of bags were thrown into the wrong pile and other piles spilled into other piles. People were everywhere looking for thier bags, not even sure where to begin looking. Some people were dumbfounded, others angry, still others found it quite entertaining. I was there trying to sort out the mess. People kept coming up to me asking “where can I find my bag?” or “I’m looking for a black roller.” Finally someone decided to stop dropping bags in the claim area and keep them all in the well. We kept getting requests to retrieve luggage because people had packed important medication or other can’t-live-withouts. Chaos. Pure chaos. The best part was while we were in the claim area trying to sort out the mess, bags EVERYWHERE, the recording kept playing “unatended luggage presents a security risk, and will be confiscated and destroyed.” That really set some people off! Never pack anything you can’t live without in your checked luggage. Better yet, if you can try to get by with just a carry on, do that. You’ll be better off. [img]/ubbthreads/images/graemlins/spin2.gif[/img]