jetcareers - View Single Post - Airline

cmsuav8r · August 31st, 2004, 17:07

Shoot adreamer, you are lucky you were even compensated any. Last summer when I flew to Florida, the AA ticketcounter at MCI was having difficulties checking people in and the line ran the entire length of the terminal. We made it on the plane early yet the flight was held for about an hour so a large tour group could make the flight. Well that really f'ed up my travel plans. I arrived in STL with 5 min. to get to my connecting flight, yet nobody at the gate I arrived at seemed to care. As a result me and about 12 other people missed that flight to MCO so I was stuck in STL for 4hrs waiting for the next flight without even receiving an apology or anything. The gate agent wouldn't even talk to anyone. Tell me how that is good customer service! [img]/ubbthreads/images/graemlins/banghead.gif[/img]

August 31st, 2004, 17:07	#60
cmsuav8r Senior Member Join Date: Mar 2003 Location: Warrensburg, MO/ KC, MO Posts: 583	Re: Airline - Quality service and ticket prices Shoot adreamer, you are lucky you were even compensated any. Last summer when I flew to Florida, the AA ticketcounter at MCI was having difficulties checking people in and the line ran the entire length of the terminal. We made it on the plane early yet the flight was held for about an hour so a large tour group could make the flight. Well that really f'ed up my travel plans. I arrived in STL with 5 min. to get to my connecting flight, yet nobody at the gate I arrived at seemed to care. As a result me and about 12 other people missed that flight to MCO so I was stuck in STL for 4hrs waiting for the next flight without even receiving an apology or anything. The gate agent wouldn't even talk to anyone. Tell me how that is good customer service! [img]/ubbthreads/images/graemlins/banghead.gif[/img]