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FlyingFish · August 31st, 2004, 15:05

I fly almost every week and I you certainly can tell those who fly regularly and those who don't. We've all got horror stories, and some shining moments, but the point is that in a company that has thousands of employees your bound to run across a couple of jerks, and on the flip side your going to see customers that acts that way as well. I would contend that those who do fly regularly understand that things happen and that they will get resolved without getting all worked up. There are exceptions in both cases but by in large I think that most (frequent and non-frequent) paxs respond to:

1.) Being treated with respect.
2.) Having the airline folks be able to empathize with them when things do go wrong.
3.) Not having an attitude.

We've all seen the people trying to get something for nothing and it won't stop, but I think that most reasonable people will come away with a positive response in dealing with a person who exihibits those three traits.

Just my delusional opinion...

August 31st, 2004, 15:05	#22
FlyingFish Junior Member Join Date: Aug 2004 Location: Colorado Posts: 40	Re: Major Airlines Will Fail I fly almost every week and I you certainly can tell those who fly regularly and those who don't. We've all got horror stories, and some shining moments, but the point is that in a company that has thousands of employees your bound to run across a couple of jerks, and on the flip side your going to see customers that acts that way as well. I would contend that those who do fly regularly understand that things happen and that they will get resolved without getting all worked up. There are exceptions in both cases but by in large I think that most (frequent and non-frequent) paxs respond to: 1.) Being treated with respect. 2.) Having the airline folks be able to empathize with them when things do go wrong. 3.) Not having an attitude. We've all seen the people trying to get something for nothing and it won't stop, but I think that most reasonable people will come away with a positive response in dealing with a person who exihibits those three traits. Just my delusional opinion...