Re: Airline - Quality service and ticket prices On the other side of the coin you have people on the plane that you were trying to get to pushing to get out so they can get to their meeting on time. The flight crew is pretty much helpless in this case as they cant hold a flight for more then a few minutes without dispatch stepping in. What we'll do sometimes if we know we have some tight connections (thanks to the FA) due to us being late is call ahead to ops and have some electric carts standing by, at least theyll be aware of the situation.
If you hold a flight for 30 min, you are starting a snowballing effect that could cause 10 flights down the road to be effected. Normally on the last flight of the day there is more of a chance they hold a flight so they dont get stuck paying for hotels and having irate passengers on their hands. Sounds like your flight was the last flight since you were issued hotel vouchers, ouch. |